Oysters On The Blink


TfL says overcharged passengers will get automatic refunds

Problems with Oyster card readers at London Underground stations have been reported this morning (Friday 25 July 2008).

A Transport for London spokesperson said: "There has been a technical problem with Oyster readers at London Underground stations this morning which has affected Oyster pay-as-you-go cards only.  Oyster card readers on London Buses and on the Tram network have been unaffected.

"The problem has now been resolved and readers are progressively coming back on-line at stations.

"Cards have not been disabled as a result of the problem and we will automatically refund any passengers who may be charged the maximum £4 fare as a result of not being able to touch in and out at the beginning and end of their journeys.

Oyster card holders need take no further action.

"We believe that this problem, like the recent issue, resulted from incorrect data tables being sent out by our contractor, Transys."

25 July 2008