Dog Club and Hotel Launched in Shepherd's Bush

Urban Mutts offering a wide range of services in Westfield Shopping Centre

David Gandy and his dog Dora at the launch of Urban Mutts

The UK’s first dog club and hotel is opening in the Westfield Shopping Centre in Shepherd’s Bush.

Urban Mutts was founded by businessman Greg Hands, and celebrity dog jogger Barry Karacostas, the facility will offer a range of services to its guest including canine nutritionists, vets, groomers, trainers and behavioural experts. Barry's client David Gandy was at the launch of centre with his dog Dora.

Your dog can stay for an extended period while you are on holiday or just a few hours while you shop.

Urban Mutts features 18 Sleep Huts, with heating and cooling systems, LED mood lighting, chill-out vibes and room service delivery of dogs' favourite food.

Supervised socialisation sessions will take place in the indoor-to-outdoor Social Club where the floating floor is made of paw-friendly, soft compound and hospital grade material for when guests want to mingle.

There will also be a range of treatments for the dogs including reiki, acupuncture and massage. Dogs will be taken for walks by a personal canine trainer for an hour and The Mutt Skool will provide extra training.

There will also be a grooming spa with hydro baths and extra-quiet dryers.

A pet product boutique will be selling beds, collars, leads, coats and food.

The Club is sealed against pollution, and all heating, ventilation and air filtration all meet the highest possible standards. The glass viewing platform means that owners can always check how staff are taking care of their dog.

Urban Mutts can be found just below the Atrium at Westfield London between Waitrose and Marks & Spencer.

General Manager for Westfield London, Jacinta Rowsell, says “We are so excited to officially welcome Urban Mutts to our centre following our work with Barry, Greg and the team last Christmas for our pop-up doggy day care service, Merry Mutts Motel. Not only do our centres provide a unique and luxury experience for our shoppers, but now we are able to provide a VIP experience to furry friends too. With more people owning pets than ever before, we’re pleased to be able to offer such a one-off service to help the community.”

Founder of Urban Mutts, Barry Karacostas, says "Having long been passionate about dogs, I wanted to create something that revolutionised the pet boarding industry. Urban Mutts unites the UK's top canine experts with an innovative design, to better all aspects of dogs' wellbeing. Westfield London is the perfect destination for Urban Mutts, thanks to the centre's commitment to delivering exceptional services for customers. Now, we can pass this on to their beloved canine friends as well."

To book your dog in for a stay, contact Urban Mutts’ 'Canine Concierges' on 0203 883 7597 or send a booking request online.

September 22, 2020